Logistics & transport
Keep orders, documents and status in one flow.
Forwarders should resolve difficult situations, not copy routes into a TMS. Connect order intake, document collection and status updates.
ILLUSTRATIVE WORKFLOW
Enquiry → route and cargo → pricing rules → TMS → status → POD/CMR → settlement
What we check before implementation
- Order types and required fields
- Carrier status sources
- Delay and discrepancy escalation rules
What we measure
- Order registration time
- Missing-document rate
- Manual status updates
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